TSB Bank will close five more branches across the UK next month as the shift to online banking continues. The shuttered branches will join the bank’s wider list of at least 11 to close in 2025.

This move forms part of a broader trend, with thousands of branches already closed in recent years. According to consumer group Which?, more than 6,300 bank and building society branches have closed since January 2015, equating to 53 closures on average every month. A statement from TSB reads: “The way customers choose to bank with us is changing. Over 95% of transactions are now being made using mobile, online and other ways to bank, instead of in our branches. More customers than ever are using our video and telephone banking service.”

Charities are urging greater protection for in-person banking services, warning that older and vulnerable people risk being left behind in the digital shift. Research by Age UK shows that over four million older Britons with bank accounts do not manage their finances online.

Caroline Abrahams, charity director at Age UK, said: “We applaud the banks for coming together to set up shared Hubs, but it's important that alternative services are set up speedily, especially in those areas with the greatest need.

“Physical spaces – whether a bank or building society branch, Banking Hub, or alternative suitable provision – must continue to exist so people can still carry out face-to-face tasks, such as withdrawing and depositing cash, applying for a loan, arranging third party access to their account or starting bereavement proceedings.

“The disappearance of face-to-face banking risks cutting a significant minority of the older population out of an essential service, making it difficult if not impossible for them to manage their money and maintain their independence.”

Hundreds of ‘Banking Hubs’ have been launched to fill the void left by high street bank branch closures, giving customers access to cash and services no matter who they bank with. People can find their closest location here.