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    Scambusters Mail bag – answering your scam questions

    How do I talk to my family about this sort of scam? I think my auntie may have fallen for this before but was too embarrassed to tell me.

    To learn more and to join the fight against scams do the free training on www.friendsagainstscams.org.uk.

    This will give you all the tools you need to talk to your family. The more we talk about scams the more we take away the shame.

    Tip of the week:

    Number spoofing is a tactic used by criminals to trick you into thinking you’re being contacted by a trusted organisation. The caller ID on your phone may seem to be displaying a legitimate local number but this could be a scam or a spoof call.

    Criminals can spoof numbers by downloading software that allows them to make any outbound calls appear as the number they’ve chosen to spoof in an attempt to scam you and get you to reveal your personal or financial information or to make payment.

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