This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.
Huge queues snaked through Gatwick Airport as passengers struggle to check in because of a major global IT outage on Friday, 19 July.
Lines of at least 50 metres formed and staff unpacked boxes of bottled water for travellers.
The chaos ensued after a worldwide Windows glitch took much of the world’s infrastructure offline.
Flights were grounded and TV channels including Sky News were taken off air.
In a statement, Microsoft said a resolution for Windows devices was “forthcoming”.
It said: “We are aware of an issue affecting Windows devices due to an update from a third party software platform. We anticipate a resolution is forthcoming.”