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Anyone who wants to order a mandatory reconsideration must do so within one month of the date on their decision letter.
If the DWP approves one, they will backpay everything owed to the first date of the original decision.
But the department may not get to reconsider some decisions, while others may go straight to appeal.
People must also inform the DWP if their circumstances change, as not doing so may incur a penalty.