United Airlines gave passengers $10,000 each to downgrade from business class to premium economy on a flight.
The flight, between Newark, New Jersey, and Honolulu, Hawaii, was scheduled on a Boeing 777 aircraft.
However, it was changed at the last minute to a Boeing 767-300 – a smaller jet.
Download the new Independent Premium app
Sharing the full story, not just the headlines
Due to the last-minute plane change, there were not enough business class seats for the number of passengers who had booked them.
As a result, United needed nine passengers to be downgraded to United's "Premium Plus" cabin, the equivalent of premium economy.
The US carrier gave them all $10,000 each in travel vouchers as compensation – costing United $90,000 for the entire flight, reports View From The Wing.
A United spokesperson told The Independent: “Occasionally we have to change aircraft at the last minute and when that happens, we try to make the impact to customers as minimal as possible.”
This website or its third-party tools use cookies, which are necessary for analytics and its functioning and required to achieve the purposes illustrated in the cookie policy, including the personalization and analysis of ads and content. If you want to learn more or withdraw your consent to all or some of the cookies, please refer to the cookie policy.
By clicking on Accept you are agreeing to the placement of cookies on your device.
Further use of our site shall be considered as consent. You may view our Privacy Policy and Cookie Policy here for more information.
This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.
Strictly Necessary Cookies
Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.
If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.